Even though the term “servitization” has been around since the late 1980s, the meaning and importance behind it have only recently been recognized in the world of manufacturing. This change has come about due to the lightning-fast advances in technology and the ever-growing need for strategic thinking and high-level efficiency in competitive markets.
Servitization essentially denotes a transformation – it represents a shift away from traditional manufacturing processes, which involve simply selling products, towards a business model that can best be described as a product-service system.
Up until recently, the optimization of production processes and ensuring high customer satisfaction were conceptualized as two entirely separate efforts within a company. Today, the introduction of new technology, coupled with current market trends, is shaking up this perspective.
Even though the initial release date for Microsoft Dynamics 365 was on November 1st, 2016, a lot of organizations are still taking their time before they upgrade to the latest version. This makes perfect sense as organizations are looking to get the maximum “mileage” out of their system while it’s still being supported. Considering the fact that there are only a couple of weeks before support expires for AX 2009 SP1, we thought it might be a good time to answer some commonly asked questions and describe some of the details regarding the upgrade to Dynamics 365.Continue Reading
Successfully executing on upcoming digital transformation initiatives has as much to do with effectively managing risk as it does with keeping up with the development of latest industry trends. No company wants to go all-in on the latest trend only to watch it be short-lived or unsustainable. A good example of this fear might be the latest dip in cryptocurrency values. While blockchain technology does seem to have real potential – it is still entirely too new and untested for the majority of organizations to commit significant resources to it. At the same time, being too slow to adapt can spell disaster for even the well-established organizations. Empty Blockbuster, Radio Shack and, soon, Toys R Us stores stand as daily reminders that standing in the way of change means only that you’re waiting to get run over by it.Continue Reading
In today’s increasingly competitive marketplace, lasting client relationships and high customer loyalty are becoming a crucial factor to a company’s success. This emphasis on driving for high customer satisfaction and repeat business is highly justifiable since there is a strong correlation between quality client relationships and the company’s ability to remain relevant and, ultimately, profitable.