Merit Solutions Software

7
Jan

Video: Business Transformation Mapping

Did you know that an alarming rate of ERP projects fail to achieve their objectives? Industry leading research analyst firm Gartner puts the failure rate between 55% and 75%.

Watch this short video and learn how our Business Transformation Mapping offering helps guide our clients to successful ERP investments.

15
Jan

Risk Management Suite Questions

Merit Solutions has spent a lot of time over the past couple of months demoing our Microsoft Dynamics GP Risk Management Suite and its capabilities to new prospects while providing training to existing clients looking to upgrade. In both situations, two questions always seem to pop up:

  1. How do we make sure that we get (got) the roles and users right?
  2. How do we make sure we don’t create a burden with tracking too many changes?

Interestingly enough, the answer to both is very simple. The implementation – not so simple.

  1. The first thing that each client has to ensure is that their business processes are efficient and that their ERP system is setup in a way to support those processes. The Risk Management Suite will comply to any set of rules you require – helping you increase your efficiency while making sure you comply with regulations. To receive the maximum value, efficient business processes have to be in place - and, often, that is not an easy task to complete.
  2. As for the second question, we recommend that tracking changes should be limited to business critical fields, tables, and processes, as that will make the system easier to implement, changes easier to track and will help a company meet compliance regulations.

On occasion, companies tend to track everything, including tables with high volume of transactions. While this is possible to do with Audit Trails, as with any other Microsoft Dynamics GP table, this is not recommended, as it will affect performance of your SQL Server, which will in turn affect all users and systems that use it.

In order to generate the highest value from the Risk Management Suite, we suggest that companies craft a smart tracking plan prior to implementation with procedures and policies in place that limit adding new tables to Audit Trails tracking without a strong business reason why.

12
Sep

GP Risk Management Suite Earns “Certified for Microsoft Dynamics” Distinction

Merit Solutions, a leading IT services company that helps clients transform their business, announced today that its Risk Management Suite is now Certified for Microsoft Dynamics, which signifies that the solution has met Microsoft Corp.’s highest standard for partner-developed software. By successfully meeting all certification requirements, the Risk Management Suite can now carry the distinct Certified for Microsoft Dynamics logo. It is the first Microsoft Dynamics GP-based Audit Trail and Electronic Signature application to achieve this distinct certification.

Solutions that are Certified for Microsoft Dynamics have demonstrated development quality and compatibility with the Microsoft Dynamics product on which they run by passing rigorous software testing for Microsoft Dynamics performed by VeriTest (a service of Lionbridge). In addition, the Microsoft Dynamics partner must have customers who are successfully using the certified solution and are willing to recommend it and be a Gold Certified Partner in the Microsoft Partner Program.

For customers, Certified for Microsoft Dynamics helps identify Microsoft Dynamics solutions that have been tested for compatibility, meet high quality standards, and are successfully used by existing customers. This certification represents a significant step in elevating the standard for partner-developed software solutions for industry-specific business applications. By highlighting these solutions, Microsoft also creates new opportunities for partners to expand their reseller channel and to better promote their packaged Microsoft Dynamics solution for customers.

This milestone demonstrates Merit Solutions’ commitment to delivering leading solutions and expertise for our customers, said Doug Kennedy, vice president, Microsoft Dynamics Partners. We congratulate Merit Solutions for meeting Microsoft’s highest standards of software quality and earning the CFMD distinction.

The Risk Management Suite from Merit Solutions enables companies to manage financial, operational, and reporting risk to protect assets and maintain compliance with FDA 21 CFR Part 11 and the Sarbanes-Oxley Act. Audit Trails deliver strong tracking, tracing and reporting capabilities for business process changes that may result in risk. And with Electronic Signatures, preventative authorization controls can be activated at any place in the system where data is changed.

Merit Solutions has always been committed to software excellence, and achieving Certified for Microsoft Dynamics status is a reflection of that commitment, said Bill Burke, President, Merit Solutions. This milestone also validates our dedication to providing regulated companies with the highest quality software solutions based on the Microsoft stack.

23
Aug

Official Risk Management Suite Transition Update

Don’t be fooled by the speculation going around about Merit Solutions’ Microsoft Dynamics GP Risk Management Suite. Hear directly from Microsoft Dynamics Director of Product Management, Errol Schoenfish: Please Read: Official Risk Management Suite Transition Update

All SMB products are going through a Pricing and Packaging simplification process to better meet the demands of the customers that we serve. Part of that process is identifying the functional elements that are best served by Microsoft and those that are best served by our broad and healthy partner ISV ecosystem through the Dynamics Marketplace. Microsoft has had a valued partnership with Merit Solutions for many years. The Risk Management Suite has been a great product for us and with Merit Solutions driving the product forward I am confident that it will continue to give customers value now and in the future. Merit Solutions is also just completing the CfMD process for GP Risk Management, and now represent the first GP based Audit Trails and Electronic Signatures products that are certified at this level of quality assurance. Errol Schoenfish – Director Product Management, Microsoft Dynamics

I am thrilled to take this opportunity to welcome the 500+ customers who currently license the Microsoft Dynamics GP Risk Management Suite to the Merit Solutions family!

Merit Solutions is the original developer of the Microsoft Dynamics GP Risk Management Suite (Audit Trails and Electronic Signatures). Microsoft acquired the product from Merit Solutions back in 2005, and since then, they have included it as part of their core Microsoft Dynamics GP offering. However, Merit Solutions has always been the company developing new releases and upgrades for Microsoft.

In an effort to simplify packaging and pricing, Microsoft has decided to remove quite a few OEM products from their core Microsoft Dynamics offerings (official announcements will be made Sept. 1). However, Merit Solutions is thrilled to have this opportunity to further enhance and improve the Risk Management Suite with a better focus on our partners’ and customers’ needs – enabling us to keep moving the product forward and get newer versions to market quicker. As noted above, Merit Solutions has already made the investment in getting the Risk Management Suite Certified for Microsoft Dynamics (CfMD) – the first GP based Audit Trails and Electronic Signatures products to receive such recognition.

Merit Solutions is committed to keeping all customer experiences with the Risk Management Suite consistent with previous Microsoft engagements, and all partners and customers can count on Merit Solutions to provide the same level of support, quality, and reliability that was experienced with Microsoft in the past. View our Customer Satisfaction Scores and check out some of our Customer Quotes online to learn about our satisfied customers!

If you have any questions at all about the future of the Risk Management Suite, or our commitment to your satisfaction, please don’t hesitate to contact Merit Solutions at any time to get the truth and learn more about the future of your product!

19
Jul

Merit Solutions Customer Satisfaction Scores

As an IT consulting and services organization, we know our success is directly dependent upon the success of our customers. That’s why we perform quarterly customer satisfaction surveys to measure our client’s success and satisfaction.

Below are the up-to-date results of Merit Solutions’ quarterly satisfaction surveys for 2012:

  • 94% of Customers agree that Merit Solutions team members are able to recommend appropriate and creative solutions to my business needs.
  • 94% of Customers agree that Merit Solutions team members set expectations correctly and deliver on commitments.
  • 94% of Customers agree that Merit Solutions team members treat all of my (customer’s) team members professionally.
  • 88% of Customers agree that Merit Solutions team members respond quickly to any of my requests.
  • 94% of Customers agree that Merit Solutions team members met project objectives.

Microsoft also performs an annual survey of all Merit Solutions customers and rates our performance as a Microsoft Business partner. This is an independent third party survey conducted by Microsoft. Merit Solutions customers gave us a total score of 190 out of a possible 200!

To see the full results of our annual scores for the Microsoft Customer Satisfaction (CSAT) program, view the Merit Solutions Customer Satisfaction page!

13
Jan

Life Sciences Cloud ERP Software

After spending more than 10 years working with the smallest medical device manufacturers to larger pharmaceutical organizations, we understand the unique needs of the Life Sciences Industry. For that reason, Merit Solutions developed MAXLife ERP – to help our clients overcome the business challenges of today while building and remaining flexible for what the future brings.

Quality Management

Take advantage of a fully integrated Quality Management system that enables you to improve product quality and safety, reduce organizational risk, and increase customer satisfaction.

Compliance Management

Enjoy extended Compliance Management features that support FDA requirements (including 21 CFR Part 11), Standard Operating Procedures (SOPs) and Good Manufacturing Practices (cGMPs).

With MAXLife software for Microsoft Dynamics AX, you can track product quality, proactively see and respond to manufacturing variability, meet GxP, Sarbanes Oxley, and 21 CFR Part 11 and Part 820 requirements, and simplify computer systems validation.

Learn more about Merit Solutions Life Sciences ERP Software, named one of the Top 15 Add-Ons for Microsoft Dynamics AX by the site DynamicsWorld.

1
Jun

Merit Solutions Announces Partner Reseller Program for MAXLife and MAXFood

Merit Solutions, a leading Microsoft Dynamics AX vertical solution provider for the Life Sciences and Food and Beverage Industries, is proud to announce the launch of the Merit Solutions Partner Program. During the Worldwide Partner Conference in July, Merit Solutions Representatives will be seeking Partners to sell, implement, service, and support its MAXLife and MAXFood products. To arrange a live meeting at WPC to discuss the Partner Program “ or to learn more “ feel free to browse the Merit Solutions Partner Program page or register to become a partner.

The Merit Solutions Partner Program will provide our Partners a clear advantage over their competition by offering customers industry specific solutions for medical device, pharmaceutical, and food companies. These industry based software solutions are built within the same technology, database, user interface and security system as Microsoft Dynamics AX. , noted Bill Burke, President, Merit Solutions. By including our MAXLife and MAXFood products in opportunities, Partners will not only experience an increase in new customer acquisitions, but also an increase in the average size of their sales.

Merit Solutions built the Partner Program to help Partners increase revenues by providing the sales, training, and services support needed to present competitive bids and add more customers. For more than 10 years, Merit Solutions has worked with the Microsoft Dynamics Partner Community to help end-customers maximize their investments in Microsoft technologies. We do this by providing high quality products and services that streamline processes, reduce costs, and facilitate business growth.

About MAXLife for Microsoft Dynamics AX
MAXLife for Microsoft Dynamics AX enables pharmaceutical, medical equipment and medical device organizations to connect with their business partners and customers, optimize business processes, and gain competitive advantages while simplifying compliance processes mandated by the FDA, customers, and other regulatory agencies. MAXLife includes extended capabilities for Corrective Action Preventive Action (CAPA) Incident Tracking, Cost of Quality Management, ePedigree Tracking, and Microsoft SharePoint Controlled Documents Management. MAXLife for Microsoft Dynamics AX has passed the Certified for Microsoft Dynamics Software Solution Test.

About MAXFood for Microsoft Dynamics AX MAXFood for Microsoft Dynamics AX helps food companies monitor food safety, streamline business processes, and enhance customer responsiveness, while reducing total cost of ownership and improving profitability. MAXFood provides enterprise wide integrated functionality that is designed specifically for the food manufacturing and distribution industries to support key business requirements including: food safety, product management, inventory management, and BI / reporting. MAXFood for Microsoft Dynamics AX capabilities include: Lot Recovery and Lot Track and Trace Reporting, Food Recipe Controls, Food Production Specifications, Cost of Quality Management, Microsoft SharePoint Controlled Documents Management, and Enhanced Quality Management.

About Merit Solutions, Inc. Merit Solutions, a leading Microsoft Dynamics consulting and software development firm, helps clients plan their technology investments, design solutions, and implement projects that increase sales, improve business performance and drive competitive advantage. We deliver end-to-end solutions that enable our clients to streamline processes, reduce costs, and facilitate business growth.

Merit Solutions is a Microsoft Gold Enterprise Resources Planning Certified Partner, is AMR Certified in Process Manufacturing for Microsoft Dynamics AX, is a member of the President’s Club for Microsoft Dynamics, and has been recognized in the past as a Microsoft Excellence Partner for working successfully and collaboratively with customers and partners across the world.

5
Apr

MAXFood: Food ERP Software for Microsoft Dynamics AX

Merit Solutions Announces MAXFood: Food ERP Software for Microsoft Dynamics AX

Merit Solutions, Inc., a leading provider of Microsoft Dynamics AX Process Manufacturing solutions, is excited to announce MAXFood, a new food ERP software solution for Microsoft Dynamics AX. During the past few years, Merit Solutions has been working closely with Food and Beverage clients to improve food safety, reduce costs, and streamline compliance. MAXFood ERP Software provides enterprise wide integrated functionality that is designed specifically for the food manufacturing and distribution industries to support key business requirements including: food safety, product management, inventory management, and BI / reporting.

Built on Microsoft Dynamics AX, MAXFood ERP Software helps food companies monitor food safety, streamline business processes, and enhance customer responsiveness, while reducing total cost of ownership and improving profitability. Unlike traditional food ERP software solutions, MAXFood for Microsoft Dynamics AX is easy to use and quick to adopt since it looks and works like familiar Microsoft products food companies already use, including Microsoft Office, Outlook, Excel, Word, and SharePoint.

We are excited to build off of our success within the Food Industry by offering the deepest food ERP software solution built on Microsoft Dynamics AX, Bill Burke, President, Merit Solutions, explained. MAXFood ERP combines the already strong core set of features offered by Microsoft Dynamics AX, Process Industries for Microsoft Dynamics AX, and Advanced Distribution for Microsoft Dynamics AX, and extends them to provide a full set of food-related functionalities out-of-the-box. MAXFood ERP will speed implementation timelines, reduce the need for complex customizations, and lower total cost of ownership.

The official announcement of MAXFood for Microsoft Dynamics AX will be at Microsoft Convergence 2011, with a General Release date of June 30, 2011. Merit Solutions will be exhibiting in Booth #735 at Convergence, so please stop by to learn about the MAXFood ERP software capabilities, including: Lot Recovery and Lot Track and Trace Reporting, Food Recipe Controls, Food Production Specifications, Cost of Quality Management, SharePoint Controlled Documents Management, and Enhanced Quality Management.

About Merit Solutions, Inc.Merit Solutions, a leading Microsoft Dynamics business consulting and software development firm, helps clients plan their technology investments, design solutions, and implement projects that improve business performance and drive a competitive advantage. We deliver end-to-end solutions that enable our clients to streamline processes, reduce costs, and facilitate business growth. Merit Solutions is a Microsoft Gold Enterprise Resource Planning Certified Partner, a 2010 Microsoft Dynamics President Club member, AMR Certified in Process Manufacturing for Microsoft Dynamics AX, and has been recognized as a Microsoft Excellence Partner for working successfully and collaboratively with customers and partners across the world. www.meritsolutions.com

24
Mar

MAXLife Passes Software Solution Testing For Microsoft Dynamics AX

Merit Solutions Reaches the First Milestone Towards Achieving the Certified for Microsoft Dynamics Accreditation

Merit Solutions, a leading provider of Microsoft Dynamics AX Life Sciences software solutions, is proud to announce today that MAXLife for Microsoft Dynamics AX has passed the Software Solution Test for Microsoft Dynamics, which is a major requirement for Certified for Microsoft Dynamics® status. For medium enterprise and large global life sciences companies, MAXLife for Microsoft Dynamics AX provides a complete, enterprise wide business software solution designed to help organizations gain insights and increase performance. MAXLife enables life sciences organizations to connect with their business partners and customers, optimize business processes, and gain competitive advantages, while simplifying compliance processes mandated by the FDA, customers, and other regulatory agencies.

Certified for Microsoft Dynamics is Microsoft Corp.’s highest standard for partner-developed software. This certification represents a significant step in elevating the standard for partner-developed software solutions for industry-specific business applications. Solutions with a successful software test have demonstrated development quality and compatibility with the Microsoft Dynamics product. VeriTest, a service of Lionbridge, performed independent and rigorous testing on the solution’s integration with Microsoft Dynamics AX. Merit Solutions has also earned the Microsoft Certified Partner designation with the ISV Competency.

By requiring the software solution to meet our highest standards, Microsoft is assuring customers that these certified solutions work with their investments in Microsoft Dynamics, said Doug Kennedy, vice president, Microsoft Dynamics Partners. Microsoft congratulates Merit Solutions on the software test results and wishes it success in earning the Certified for Microsoft Dynamics designation.

Read the full press release:
MAXLife for Microsoft Dynamics AX Passes Software Solution Testing

25
Feb

Merit Solutions Attains Gold Enterprise Resource Planning

Wheaton, Illinois “ February 23, 2011Merit Solutions is proud to announce that we have attained the following competencies within the new Microsoft Partner Network, launched late last year: Gold Enterprise Resource Planning; Silver Customer Relationship Management; Silver Application Integration; Silver Data Platform. In order to obtain any of these certifications, Merit Solutions had to meet more stringent criteria than in the past, including additional technical exam requirements, a higher Microsoft Certified Professional headcount, positive customer satisfaction surveys, and additional customer references.

Bill Burk, President, Merit Solutions, noted: As a team, we have worked very hard to achieve all of these Microsoft Partner Network competencies. These certifications demonstrate our continued commitment to Microsoft technologies, including Microsoft Dynamics ERP, Microsoft Dynamics CRM, and Microsoft SharePoint Server. They also support our goal of working successfully and collaboratively with customers to streamline processes, reduce costs, and facilitate business growth.

So what does this mean to you?

By attaining the Gold Enterprise Resource Planning Competency, we have achieved the highest qualification Microsoft Dynamics Partners can receive within this new system. Partners who achieve the Gold status represent the elite Microsoft Dynamics Partners, having consistently demonstrated the highest quality and most consistent ability to implement Microsoft Dynamics ERP projects. The Gold certification validates our proficiency in deploying Microsoft Dynamics financial and supply chain solutions, along with related applications like Microsoft Office, Microsoft SQL Server, and Microsoft SharePoint Server. We have shown a commitment to delivering Microsoft Dynamics ERP projects on-time and on-budget, and our customers have reported high satisfaction directly to Microsoft.

The Silver Customer Relationship Management Competency showcases our proficiency in deploying solutions built on Microsoft Dynamics CRM and related applications. To attain the Silver Certification, partners must successfully complete relevant technical exams, provide a number of Microsoft Dynamics CRM customer references, and employ a number of Microsoft Certified Professionals. The Silver Customer Relationship Management Competency allows our customers to be confident that Merit Solutions has the skills, expertise, and resources to match their Customer Relationship Management needs.

By demonstrating our ability to implement integrated solutions that connect critical information and enable business agility for our customers, we have achieved the Silver Application Integration Competency. This achievement means our solutions deliver stronger connections for customers “ through Microsoft BizTalk Server, Microsoft SQL Server Integration Services, and Microsoft .Net “ which enhance their business decision making and improve employee productivity. The Silver Application Integration Competency validates our capabilities to deploy scalable, enterprise-wide integrated platforms that enable our customers to more easily manage data from a variety of sources.

Finally, the Silver Data Platform Competency showcases our skills in developing database applications and solutions based on Microsoft technology, including Microsoft SQL Server data management software. To attain this level of certification, we demonstrated our expertise at tailoring offerings to include capabilities such as decision support, anchored by BI, data warehousing, and custom online transaction processing (OLTP) data applications. The Silver Data Platform Certification can help CIOs achieve their goals of doing more with less by providing them data-platform solutions such as business intelligence and enterprise applications.

The bottom line is, by reaffirming our commitment to the Microsoft Partner Network, our customers can rest assure knowing that we will continue to provide the highest quality Microsoft technology solutions “ beyond just Enterprise Resource Planning and Customer Relationship Management “ to help drive a competitive advantage.