Rapid365

10
Jul

Technology and Services Provider Implements Dynamics 365 To Drive Growth

Technology and Services Provider Implements Dynamics 365 To Drive Growth

This confidential organization is the industry-leading global innovator of software and technology solutions for producers, suppliers, contractors and haulers of ready-mixed concrete, concrete products, aggregate, asphalt, and cement. The company has approximately twenty distinct product lines, subsets of which are available in worldwide markets via thirteen global offices and counting over 600 employees.



Fast Facts

Industry:
Software

Location:
Alabama

Existing Systems:
NetSuite, AX, GP

Evaluated Systems:
Microsoft Dynamics 365, NetSuite

System Selected:
Microsoft Dynamics 365

THE SITUATION

Due to the various businesses that this organization had acquired or built over the last 15 years, employees and executives were struggling navigating among three different ERP environments. Customer-facing systems were fragmented, slow, and contained poorly structured data. Employees faced time-consuming manual processes in order to effectively access customer data, service customers, and provide solutions. The company was growing and so were operating costs. The disparate business systems put additional strain on the organization’s ability to drive profitable growth. Executives ultimately made the decision to implement a new, unified, and modern ERP system with the hopes of replacing most of their overlapping and/or disconnected systems with one common toolset that will allow all employees globally to have access to all relevant data and better service their customers.


Disparate Systems Could No Longer Support Growth

Microsoft Dynamics AX for Pharmaceuticals

MERIT’S SOLUTION

The company narrowed its vendor search to two platforms – NetSuite and Microsoft Dynamics 365. Microsoft Dynamics 365 was chosen because it “checked off” more crucial system requirements out-of-the-box than NetSuite – including a 360 degree view of the customer, contact / case management, financial management, licensing, invoicing, opportunity management, catalog management, order fulfillment, and more. Executives also had concerns about the NetSuite roadmap with the recent acquisition by Oracle- while they had high confidence in Merit Solutions’ ability to implement, train, and support Dynamics 365 internationally. The client also put trust in our responsiveness, strong implementation background, quality of the proposed project team, and corporate transparency.


Expected Benefits:

  Implement a single source of data across global operations.

  Get a single, 360 degree view of critical customer data.

  Streamline and automate manual and inefficient processes.

  Improve the customer experience and increase value.

  Streamline software license management and improve invoice accuracy.

  Improve decisions with real-time, actionable data intelligence.

Microsoft Dynamics 365 - Improve Decision Making


Trust Merit Solutions with your Digital Transformation.

  Proven Experience

We have been successfully implementing, integrating, and customizing ERP and mobile applications for more than 18 years.

  Global Resources

We have resources located across the globe that collaborate and consistently deliver global implementations with high satisfaction rates.

  We Know Support

Our MeritCare team has been providing clients with issue resolution, ongoing support, managed and systems optimization services for years.

  Proven Implementation Methodology

We have a proven implementation methodology – both for enterprise transformations and rapid, pre-configured, and best practices deployments.


Contact Us Today

If you're interested in learning more about Microsoft Dynamics 365, Rapid365, MAXLife, or mobile applications for the Life Sciences Industry - please contact us now!

10
Jul

Biopharmaceutical Company Rapidly Implements Dynamics 365 To Drive Growth

Biopharmaceutical Company Rapidly Implements Dynamics 365 To Drive Growth

This confidential organization is a clinical stage publicy traded biopharmaceutical company pioneering immunotherapies for life threatening and debilitating diseases that have been underserved by scientific innovation. The company’s mission is to help patients with serious diseases and few therapeutic options to combat cancer and other serious illnesses.



Fast Facts

Industry:
Biopharma

Location:
California

Existing Systems:
NetSuite

Evaluated Systems:
Microsoft Dynamics 365, Oracle

System Selected:
Microsoft Dynamics 365

THE SITUATION

As a five year old clinical stage biopharma company, this client had been running their business on the NetSuite ERP platform. However, with their lead program entering phase three for two indications and receiving orphan and breakthrough designation from the FDA, the company began to outgrow the NetSuite ERP platform as it no longer provided the scalability and visibility needed for long-term growth. With plans to grow from 70 to 200 people and to bring move 95% of manufacturing internally – the company wanted unified cloud based platform that integrated all areas of the business – with a heavy focus on manufacturing and supply chain – and could be implemented in phases with a rapid go live.

Disparate Systems Could No Longer Support Growth

MERIT’S SOLUTION

Executives at the company evaluated two potential NetSuite replacements – and ultimately chose the Microsoft Dynamics 365 platform over Oracle. The unified platform from Microsoft, which brings together capabilities for ERP, CRM, BI, IoT, Quality, and more, was a major differentiator for the company. The MAXLife365 and Rapid365 offerings from Merit Solutions were also clear advantages. Prior to evaluating Rapid365, the company was not aware that Microsoft Dynamics 365 could be deployed in a pre-configured / best practices / rapid implementation model. Considering that they were moving from a similar model with NetSuite and had a tight timeline to go live with financials, this was a determining factor that led them to choose Microsoft Dynamics 365 and Rapid365 over Oracle.


Expected Benefits:

  Implement modern technology that can deliver relevant and actionable business intelligence across the company.

  Increase ability to support aggressive growth and expansion goals.

  Streamline and automate manual and inefficient processes.

  Increase product quality and reduce the cost of maintaining compliance.

  Extend visibility and access into financial and supply chain data – reducing costs and increasing shareholder value.

  Increase ability to forecast, plan, and make informed decisions.

  Bring manufacturing in-house and drive effective supply chain processes.

Microsoft Dynamics 365 - Improve Decision Making


Trust Merit Solutions with your Life Sciences Industry Projects.

  Life Sciences Experience

We have been implementing, integrating, and customizing Life Sciences ERP and mobile applications for more than 10 years.

  We Know Validation

We understand the rigors of designing and deploying validation-ready systems.

  We Know Support

Our MeritCare team has been providing clients with issue resolution, ongoing support, managed and systems optimization services for years.

  Proven Implementation Methodology

We have a proven implementation methodology – both for enterprise transformations and rapid, pre-configured, and best practices deployments.


Contact Us Today

If you're interested in learning more about Microsoft Dynamics 365, Rapid365, MAXLife, or mobile applications for the Life Sciences Industry - please contact us now!

10
Jul

Dental Products Company Implements Dynamics 365 To Drive Growth

Dental Company Implements Dynamics 365 To Drive Growth

This confidential organization is a worldwide developer and distributor of high-tech dental and orthodontic materials, devices, and instruments. With a mission to improve the level of dental healthcare and to make dental procedures more predictable and hassle-free, this company employs roughly 1,600 employees worldwide and is FDA compliant, ISO certified, PCI compliant, and follow GMP. They have experienced non-stop growth for over 30 years!



Fast Facts

Industry:
Medical device

Location:
Utah

Existing Systems:
Oracle

Evaluated Systems:
Microsoft Dynamics 365, Infor

System Selected:
Microsoft Dynamics 365

THE SITUATION

This dental products company had been using a number of systems across the company to operate – including different systems for ERP, CRM, PLM, HRMS, LIMS, MRP, WMS, label printing, credit card processes, sales tax and more. As the company planned for increased growth and expansion, executives determined that the company needed a more modern and unified business platform that was more affordable, scalable, and flexible – with a path to a GMP-compliant cloud architecture.

Disparate Systems Could No Longer Support Growth

Microsoft Dynamics 365 for Pharmaceuticals

MERIT’S SOLUTION

After evaluating the Microsoft Dynamics 365 and Oracle business platforms, executives ultimately chose to implement the Microsoft platform with Merit Solutions. Executives chose Microsoft Dynamics 365 because it better addressed their critical project requirements, including: support for discrete, process, and lean manufacturing; it could be rolled out in phases across the globe; it is cost-effective and can be scaled and used for the next 15+ years; it is compliant with FDA, ISO, PCI, and GMP guidelines. The company also wanted to work with a partner with deep Life Sciences industry expertise and with global delivery capabilities. Merit Solutions’ unique IP, MAXLife365 and Rapid365, were recognized as a key value and ROI drivers for the company.


Expected Benefits:

  Unite and serve all sales and operations employees across the globe.

  Reduce the cost of meeting FDA, ISO, or GMP requirements.

  Increased agility to address changing markets, user or regulatory requirements.

  Improve performance through data intelligence – utilizing mobile and IoT friendly systems.

  Provide employees with easier, yet secure, access to the data they need to perform with higher quality.

  Increase ability to scale and grow unencumbered by business systems.

  Continuously drive platform ROI as the system grows within the business.

Microsoft Dynamics 365 - Improve Decision Making


Trust Merit Solutions with your Life Sciences Industry Projects.

  Life Sciences Experience

We have been implementing, integrating, and customizing Life Sciences ERP and mobile applications for more than 10 years.

  We Know Validation

We understand the rigors of designing and deploying validation-ready systems.

  We Know Support

Our MeritCare team has been providing clients with issue resolution, ongoing support, managed and systems optimization services for years.

  Proven Implementation Methodology

We have a proven implementation methodology – both for enterprise transformations and rapid, pre-configured, and best practices deployments.


Contact Us Today

If you're interested in learning more about Microsoft Dynamics 365, Rapid365, MAXLife, or mobile applications for the Life Sciences Industry - please contact us now!

25
Oct

Biopharmaceutical Company Rapidly Implements Dynamics AX To Drive Growth

Biopharmaceutical Company Rapidly Implements Dynamics AX To Drive Growth

This confidential organization is a biopharmaceutical company specializing in the development of novel therapeutics to treat back-of-the-eye diseases. Their most advanced product candidate is in Phase 3 clinical trials. Their second product candidate is currently being developed.

“Merit has a fast response time and individuals have the willingness to look for a resolution to issues and to get the right people on the issue if it was out of the individual’s scope. They have dedicated professionals who work to make your job easier.”
– AP Specialist


Fast Facts

Industry:
Pharmaceuticals

Location:
New York

Existing Systems:
QuickBooks and Excel

Evaluated Systems:
Microsoft Dynamics AX, SAP

System Selected:
Microsoft Dynamics AX

THE SITUATION

As a rapidly growing and publicly traded organization, this organization found that their SMB Financial software and Excel could no longer cost-effectively drive performance improvements while maintaining compliance. The company’s reporting processes relied heavily on exporting data to Excel for the creation of financial, operational, and project reporting. To enable the company’s anticipated growth, leadership decided they needed to implement an enterprise-class ERP solution to support their core processes related to general ledger accounting, accounts payable, CMC, HR, purchasing, inventory management, and project accounting.

Excel Could No Longer Support Growth

Microsoft Dynamics AX for Pharmaceuticals

MERIT’S SOLUTION

The company narrowed their vendor evaluations to two solutions: Microsoft Dynamics AX and SAP ERP. They believed both systems could help them improve business performance now while also supporting the future growth strategies of the organization. Ultimately, the organization chose Microsoft Dynamics AX because it provided all the immediate functionality they needed while remaining scalable, flexible, and extensible for adapting to future growth strategies and operating models. They also liked that both the up-front costs to implement and long-term costs to support and maintain Microsoft Dynamics AX were significantly lower than the total cost of ownership for SAP. Finally, company leaders trusted Merit Solutions’ industry experience for deploying Microsoft Dynamics AX in FDA regulated environments and believed Merit could mitigate project risk and drive the expected ROI from their investments.


Expected Benefits:

  Automate business processes and reporting functions.

  Provide a single source of the truth.

  Extend visibility into financial and supply chain data.

  Minimize the need for utilizing “outside of system” processes.

  Decrease time to close books.

  Increase ability to forecast, plan, and make informed decisions.

  Manage inventory throughout contract manufacturing.

Microsoft Dynamics 365 - Improve Decision Making


Trust Merit Solutions with your Life Sciences Industry Projects.

  Life Sciences Experience

We have been implementing, integrating, and customizing Life Sciences ERP and mobile applications for more than 10 years.

  We Know Validation

We understand the rigors of designing and deploying validation-ready systems.

  We Know Support

Our MeritCare team has been providing clients with issue resolution, ongoing support, managed and systems optimization services for years.

  Proven Implementation Methodology

We have a proven implementation methodology – both for enterprise transformations and rapid, pre-configured, and best practices deployments.


Contact Us Today

If you're interested in learning more about Microsoft Dynamics 365, AXcelerate, MAXLife, or mobile applications for the Life Sciences Industry - please contact us now!

25
Oct

Pharmaceutical Company Rapidly Implements Dynamics AX To Drive Growth

Pharmaceutical Company Rapidly Implements Dynamics AX To Drive Growth

This confidential organization is a specialty pharmaceutical company focused on developing and commercializing products for the treatment of central nervous system diseases. They have two marketed products and are developing several product candidates to address large market opportunities in psychiatry.

“The Merit team is very friendly and helpful and has provided a tremendous amount of guidance that is leading us to utilize the new system to its full potential. Team members often work late to help us complete tasks. All the hard work is much appreciated.”
– Senior Accountant


Fast Facts

Industry:
Pharmaceuticals

Location:
Maryland

Existing Systems:
Excel

Evaluated Systems:
Microsoft Dynamics AX, Oracle, NetSuite

System Selected:
Microsoft Dynamics AX

THE SITUATION

This is a rapidly growing pharmaceutical development company improving the lives of people with central nervous system diseases. As the organization planned for aggressive growth strategies, leadership decided that they could no longer achieve their goals by running their publicly traded and FDA regulated organization using Microsoft Excel. In order to improve business performance, the company needed to automate processes and implement an enterprise-class and integrated ERP system. Specifically, the company hoped to shorten month-end close and improve the reporting and intelligence generated by company data.

Excel Could No Longer Support Growth

Microsoft Dynamics AX for Pharmaceuticals

MERIT’S SOLUTION

The company narrowed their ERP vendor evaluations to three potential solutions: Microsoft Dynamics AX, NetSuite, and Oracle. The main criteria used to evaluate the ERP systems included pharmaceutical industry capabilities, total cost of ownership, supplier viability, long term vendor vision, and strength of product roadmap. The company ultimately chose Microsoft Dynamics AX because it provided stronger out-of-the-box Life Sciences industry functionality the company needed while remaining scalable, flexible, and extensible for adapting to future growth strategies and operating models. Company leadership also trusted Merit Solutions’ industry experience and the successful track record of FDA Regulated organizations using Microsoft Dynamics AX. They also believed Merit Solutions would mitigate implementation risks and drive the ROI needed from their ERP investments.


Expected Benefits:

  Standardize and improve financial reporting.

  Dramatically decrease time to close books.

  Streamline and automate manual and inefficient processes.

  Implement a single version of truth.

  Extend visibility and access into financial and supply chain data.

  Increase ability to forecast, plan, and make informed decisions.

  Manage inventory throughout contract manufacturing.

Microsoft Dynamics 365 - Improve Decision Making


Trust Merit Solutions with your Life Sciences Industry Projects.

  Life Sciences Experience

We have been implementing, integrating, and customizing Life Sciences ERP and mobile applications for more than 10 years.

  We Know Validation

We understand the rigors of designing and deploying validation-ready systems.

  We Know Support

Our MeritCare team has been providing clients with issue resolution, ongoing support, managed and systems optimization services for years.

  Proven Implementation Methodology

We have a proven implementation methodology – both for enterprise transformations and rapid, pre-configured, and best practices deployments.


Contact Us Today

If you're interested in learning more about Microsoft Dynamics 365, Rapid365, MAXLife, or mobile applications for the Life Sciences Industry - please contact us now!