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Welcome to Merit Solutions

We founded the company to address what we saw as a fundamental problem in the way business process improvement projects were delivered. While technology offered enormous potential for improving the way companies do business, it was clear that this potential was not being realized. Business process improvement initiatives were consistently late and over budget. And, even worse, they almost always missed the mark on achieving business objectives.

We designed and built Merit Solutions from the ground up by challenging industry norms and delivering superior return for our clients’ investments. We knew that if we built a company focused on delivering the right results on time and on budget, we could make a tremendous impact on our clients’ businesses, set new standards for business consulting and technology delivery, and change the way people live and work in the information age.

A fundamentally different model that delivers superior return for clients

Consulting is generally performed on a time and materials basis—rewarding the consultant for prolonging timelines, expanding scope and extending engagements. We’ve been committed to holding ourselves accountable for delivering the right results for our clients on time and on budget. And to meet this commitment, we created a repeatable process of engaging stakeholders to define business requirements up front and built strong program management capabilities. As a result, our clients continually request our services and our partners are committed to deploying our software, because our approach delivers unbeatable value.

Enduring values

We understood early on that creating an organization to deliver breakthrough results required a foundation of enduring values. So we recruit people and develop with a common passion for solving problems for clients and have built a culture based on these core values: high quality, integrity, high trust, and innovation. We have also built a software platform that helps mid-market companies solve the ever increasing data compliance issues they are now experiencing. These values have led us to approach each and every engagement with the best interests of the client in mind, versus simply the best interests of our business. We hire innovative people who listen carefully, strive to reach their full potential, and help clients and partners do the same. We focus every decision on achieving success for our clients, even if it means exploring uncommon alternatives and looking at the problem through multiple lenses. Best of all, our clients and partners confirm that we’ve gotten this right. They tell us again and again that our culture and people are significant contributors to the success of their initiatives.

Constant innovation

Each step we’ve taken has been to help our clients and partners achieve breakthrough results. We’ve developed world-class skills and techniques to understand how people—within and outside of the organization—relate to business processes and technology. We’ve repeatedly led our industry in helping clients use new and existing technologies to make meaningful changes to their business. And we developed and continue to innovate the Merit approach, a fundamentally different set of processes designed to help many different groups work together on solving a single business problem.

Staying focused on our promise

Times may change, but our promise to our clients and our partners does not: we will do whatever it takes to deliver the right business results, on time and on budget.

We value the new and enduring relationships we have with our clients and partners. Thank you for choosing Merit Solutions.

William Burke

President and CEO

Steve Anderson

Co-Founder/VP of Service




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Merit Solutions
1749 S. Naperville Road Suite 200 Wheaton, Illinois 60187
Phone: (630) 614-7133
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