With this year’s Spring release of Microsoft Dynamics 365 for Finance and Operations, we have already reached the two-year mark of the system’s initial availability to the market. Throughout its journey towards the age of digital transformation, D365 for Finance and Operations has made several improvements and adjustments in order to help organizations achieve even greater operational excellence and productivity.
Building on the capabilities of the on-premises solution AX 2012 R3, D365 has shifted the focus from being a system of record to a system of intelligence. This means its users are now offered a unified, interactive and real-time view of business processes across finance, manufacturing, retail, supply chain, warehouse, inventory, and transportation management.
Actionable, predictive insights through embedded Power BI analytics, Cortana intelligence, and advanced IoT and machine learning technologies are just some of the features D365 for Finance and Operations can leverage to make everyday business processes run quicker and more smoothly. People are empowered to make informed decisions faster, analyze vast amounts data effortlessly to improve products and services and drive rapid business growth.
Let’s take a look at some of the most important highlights and milestones D365 for Finance and Operations has had since its launch, as presented by Muhammad Alam, the product’s General Manager at Microsoft.
• Built 1,200 pre-defined business process flows that help speed implementations with proven best practices.
• Offer over 20 Power BI content packs delivered standard with the system that provide rich analytics that reflect the entire business and provides extensive real-time reporting capabilities that enable users to get the most from their data.
• Created task-based guided experience that helps on-board users faster with context-sensitive help and assistance to learn functionality faster and reduce support costs and overall TCO.
• Flexible and agile financial reporting that supports multiple legal entities and currencies in a single instance that natively handles foreign exchange and shortening end-of month process. Global Electronic Reporting (GER) that provides a configurable regulatory e-invoicing, payments and reporting that makes the maintenance and extensions of frequently changed regulatory functionality much easier.
• Flexible deployment options – Cloud, on-premises, and cloud + edge (also known as hybrid and currently planned for CY2019) – deliver the speed, scalability, flexibility, and control to enable customers to optimize global operations and stay on top of legal and regulatory compliance. Users can deploy Finance and Operations where their business demands across 20 regional Azure datacenters.
• Delivered localizations and regulatory updates across 34 countries and 41 languages, with the latest introduction of support for Brazil and India. Russia is currently targeted for Q4 CY2018.
• Move from over-layering to extensions for customizing or extending the application and recently introduced no code/low code extensions where users can easily add fields and embed PowerApps. This enables customers to still adapt the application to their needs but in an update safe manner, allowing them to take advantage of innovations in a more continuous fashion.
• Increased the financially-backed Service Level Agreement (SLA) to 99.9% to support customers’ needs across the Dynamics 365 portfolio of applications.
• Commitment to achieving and maintaining the industry certifications that users need to support their business needs. Microsoft’s current list of industry certifications includes ISO, SOC, HIPPA BAA and FERPA, all within the first 24 months of running the service.
• Launched, then expanded the FastTrack service for Finance and Operations to help customers plan for a successful rollout by accelerating the deployment and user adoption with best practices and guidance that deliver greater repeatability and predictability.
• Rapidly growing Finance and Operations partner solutions through AppSource to help customers find solutions that are more specifically tailored for their industry and vertical more easily.
• Enabled seamless, connected and configurable business processes across the breadth of Dynamics 365 business applications such as order to cash across Finance & Operations and Dynamics 365 for Sales; and connected business processes across Field Service, Project Service and Finance & Operations applications.
• Preparing Finance and Operations for the enactment of the General Data Protection Regulations (GDPR). This includes helping customers respond to Data Subject Requests (DSRs) with the Person Search Report.
Dynamics 365 for Finance and Operations is a cohesive solution with an intuitive, easily navigable user-interface that enables users to run a modern business at global scale and adapt to almost every perceivable challenge on the market.
Microsoft is taking serious strides to make this system an even more powerful tool in the age of digital transformation – all its highlights and milestones speak for themselves as a result.