Raise your hand if this scenario sounds familiar: you’ve just completed an ERP implementation, but you’re not seeing the results you want at all. The solution doesn’t interact well with your legacy software, and user buy-in is almost nonexistent. What do you do?
That’s where an ERP consultant comes in. He or she can fix problems that you might not have even known had arisen (as well as the glaringly obvious ones). Read on to learn how you can benefit from an ERP consultant, even if you’ve already implemented an ERP system.
The title might sound rather obvious, though it’s true. ERP consultants specialize in implementing ERP systems, so it makes sense to take advantage of their expertise.
Many companies believe they can save money and go it alone, only to discover they’ve chosen a system that doesn’t meet their needs or isn’t delivering the ROI they expected. Bringing in an ERP consultant, even after the fact, means that he or she can set your firm on the right course and enable you to get the greatest value from your investment.
When we say that ERP consultants are ERP experts, what do we mean? For a start, they possess a thorough understanding of the vendor landscape.
There are a number of ERP vendors out there, and their solutions aren’t the same. Some solutions might be suitable for your needs, and even if they are, you might not know exactly how to derive the greatest value from that system. An ERP consultant will know how to do that, though.
The team in charge of the implementation is made up of people from your organization, and while they might provide priceless insight into how the company runs and the way it currently does business, your employees are too emotionally tied to methods and processes that are inefficient and decrease productivity.
An ERP consultant isn’t biased. He or she can take a big picture view of all of your methods and processes to determine what’s working and what isn’t. They can evaluate a firm’s strengths and weaknesses to make decisions about training or next steps that will benefit everyone.
There’s a stereotype of consultants: they’re self-interested, and they want the project to drag on for as long as possible to earn the maximum amount of money. While there are some unscrupulous consultants out there, a high quality ERP consultant wants your firm to be self-sufficient.
An ERP consultant’s goal is to transfer his or her knowledge of how the ERP system works so that employees understand how to use it and how to bring value to your company. He or she doesn’t want you to be a client forever – rather, the consultant wants to highlight your success as a case study, which won’t happen if he or she drags out the process for as long as possible.