Welcome to the November issue of The Newswire. This quarter's newsletter contains valuable information, including:

One of the greatest strengths of Merit Solutions’ consulting team is its ability to successfully address a wide range of client needs. A close working relationship enables easy cross-communication and cooperation between consulting team members on an ongoing basis. The Merit Solutions consulting team utilizes the expertise of each individual team member to offer our clients the benefit of our combined experience and knowledge.

Today's applications are extremely complex and have many components with many interrelationships to other parts of the application. System hardware and server software/services can greatly impact an application’s ability to perform in a way to meet a client’s needs. Finalizing a solution configuration may require hardware and OS adjustments, various application configurations that must be set just right, data configuration, and business process creation. Often it is just outside the knowledge and capability of any single individual to know everything to provide the final solution. What makes the consultant and your relationship with Merit Solutions so valuable is the ability of our consultants to understand the extent of their knowledge, their limitations, and the knowledge/capabilities of their Merit Solutions consulting counterparts. You may not even know it is happening, but often our consultants call in reinforcements from other team members to reach the most effective solution. Read more.

Merit Solutions is pleased to announce the new You Own The Code Program for Microsoft Dynamics GP Partners. The initiative is designed to allow Microsoft Dynamics GP Partners the ability to own the actual solution code developed specifically for their customer requirements and possess the technology as their unique industry offering. With this enterprising new program, Partners will have the ability to customize unique, industry-specific solutions and will literally own the code behind those solutions.

Benefits for Microsoft Dynamics GP Partners are far-reaching, from the ability to leverage a distinct advantage in their vertical markets to further securing ongoing customer satisfaction and loyalty. Customers will experience greater fulfillment of the ever-increasing and complex business challenges they face every day. Both Partners and Customers will profit from the resulting streamlined operations.

According to Bill Burke, president of Merit Solutions, “We invested a great deal of time and effort building our own internal software development and support processes to successfully serve the Life Sciences and Healthcare industries with Microsoft Dynamics GP vertical market solutions. Since then, we’ve discovered that these same processes can be utilized for software development for other Partners pursuing other vertical markets. With this leveraged program, Partners with any industry focus will also be able to offer their customers the three to five times increase in value for cost that comes with software built for a vertical market’s needs." Read more.

Merit Solutions was founded on a single promise to its clients and partners: to improve their business success. In support of that promise, Merit Solutions has created a number of software solutions that help its clients and partners meet their specific data compliance management issues.

Merit’s latest compliance and quality management modules are geared for midsized firms that use Microsoft Dynamics GP to increase quality while maintaining a highly controlled environment. The modules are Corrective Action Preventative Action (CAPA), Enterprise Quality Management (EQM), and Advanced Serial Management (ASM).

Together, these modules increase the scope of functionality available with Microsoft Dynamics GP for organizations that deal with serious materials management and compliance business process requirements. These modules can be fully implemented within weeks in companies using Microsoft Dynamics GP. Used with Microsoft Dynamics GP Audit Trails and Electronic Signatures, the modules operate in accordance with the requirements of FDA 21 CFR Part 11. An overview of the modules follows. Contact the Merit Solutions team at 630-614-7133 or via e-mail to learn how these modules can advance your operations and drive your business forward.

Corrective Action Preventative Action (CAPA) is for companies who are required to detect and prevent problems and to ensure that appropriate actions are taken. Read more.

Enterprise Quality Management (EQM) provides the ability define tests, track results and activate controls based on results when used in combination with Advanced Lot Management and Advanced Serial Management. Read more.

Advanced Serial Management (ASM) increases control of materials that are tracked by serial number and adds control points throughout Microsoft Dynamics GP. Read more.

Looking for a way to improve and streamline relationships with your customers? Microsoft Dynamics CRM (Customer Relationship Management) is an affordable technology solution that helps automate and streamline the three basic steps of customer relationship management: identifying, learning about and serving the customer. It provides members across an organization with access to current information and new ways to respond quickly.

In addition, Microsoft Dynamics CRM is customizable to accommodate the unique needs of various industries. This means businesses can set up the software to work the way they do instead of having to work around inflexible processes that are often preset in business applications. Read on for the benefits of Microsoft Dynamics CRM.

Midsize firms can now benefit from a global delivery model that previously was practical only for much larger companies. Maintain the confidence and assurance of working with a proven software development company while realizing 30 to 60% cost and time savings associated with global software development.

For more details on Merit’s Global Development Services, click here.