business intelligence


Managing Supplier Risk in the Food and Beverage Industry

To be a food or beverage manufacturer is to face enormous amounts of risk. These are highly regulated industries in which the slightest mistake could actually cost customers their lives, and penalties for failing to comply with the law are jail time. On the less serious end of the spectrum, changes in customer demand are also a risk food and beverage manufacturers must navigate.

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Using Business Intelligence Wisely

“I just spent the last three days building a report for the boss on the accept / reject rates at each inspection point. I got an order list from sales. I found paper reports on the inspections. I put it all together in a spreadsheet with beautiful colors and formatting. It was a lot of work and I am proud of the report.”

“That sounds great. Why the glum look?”

“The boss wants even more details. In addition, this report needs to be ready at the end of every month. I cannot spend that much time. I need a better way to publish this report.”

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BI and Data Intelligence for IT


Make Business Intelligence More Accessible

Want to improve productivity in a quick and affordable way? With Power BI, you can create dashboards in seconds that monitor and analyze everything from Active Directory to Zendesk, and it integrates seamlessly with SSAS for when you need enterprise-scale BI solutions.


IT Spend

  See everything in one place including network systems, services, applications, and security data.

  Connect Power BI easily to other tools.

  Integrate Power BI with your existing solutions for an end-to-end approach to data analytics.

  Work equally well with Microsoft products like Azure Active Directory and non-Microsoft products like SAP.

Help Desk

  Identify risks sooner by tracking key metrics in real-time.

  Streamline ticket resolution by optimizing Help Desk resources based on trend data.

  Visually compare key metrics in real-time, including Help Desk traffic and top issues.

  Build better relationships with your customers by reducing help ticket satisfaction.

Security & Compliance

  Give your users data independence through easer report development that combines multiple sources into a single model.

  Enhance network security with early visibility of compliance risks.

  Track adherence to security, software, and other standards in real time.

  Pool security data, like network access logs, and display it visually on a single dashboard.

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If you're interested in learning more about BI and Data Intelligence - please contact us now!


BI and Data Intelligence for Operations


Stay a Step Ahead of Demand

Is your organization truly data-driven? With Power BI you can quickly monitor and engage with your data from all sources, including Excel workbooks, on-premises databases, and cloud services. Find new insights for your production, store performance, claims analysis, and more.



  Improve insight by combining data from production to distribution.

  Lead stand-up meetings on the factory floor with live dashboards.

  Optimize manufacturing performance.

  Easily identify areas for process improvement.

Store Performance

  Keep teams on the same page by sharing the latest operational data in a few clicks.

  Stay on top of your allocation across geographies.

  Closely manage inventory counts with live metrics that tell the whole story.

  Easily spot trends to better analyze which product to prioritize.

Claims Analysis

  React faster with mobile alerts for shipping gaps, stock shortages, and other time-sensitive needs.

  Improve efficiency by analyzing metrics like past total claims, production output, or shipment times.

  See your data on a dashboard with drag-and-drop capabilities and stunning visuals.

  Maintain one version of the truth across departments and tell a clearer story.

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If you're interested in learning more about BI and Data Intelligence - please contact us now!


BI and Data Intelligence for Marketing


Build profitable customer relationships

Are you overwhelmed by data from all the different tools you use? Make it simple: with Power BI, you can easily monitor and analyze your marketing campaigns and efficiently allocate your resources to the right channels, all in one place.


Campaign Analytics

  Turn marketing data into actionable insight with interactive dashboards that make results accessible.

  Analyze campaigns in real-time.

  Identify changes in customer trends and sentiment.

  Compare actual revenue, costs, and ROI for segments, campaigns, channels, and more.

Web & Social Analytics

  Get the big picture by viewing web, email, and social analytics in one place.

  Track customer sentiment in real-time.

  Tailor your web and social campaigns based on emerging trends.

  Monitor customer reaction to social media tactics.

Email Analytics

  Tell the right story with real-time information that communicates important outcomes such as ROI.

  Leverage out-of-the-box dashboards and reports to quickly understand campaign outcomes.

  Compare results across campaigns, customer segments, and geographies.

  Discover how to better tailor your marketing approach for specific audiences.

Market Share

  Find actionable insights and publish them instantly to interactive dashboards accessible from all devices.

  Publish and present Market Share leveraging interactive visualizations.

  Take corrective action faster with enhanced visibility to all aspects of the campaign.

  Share your findings anywhere, including mobile.

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If you're interested in learning more about BI and Data Intelligence - please contact us now!


BI and Data Intelligence for Sales


Convert Bottom Lines Into Top Strategies

Want to forecast sales better, hit that record sales target, and increase profitability per sale? Power BI brings your company’s sales pipeline under a magnifying glass in seconds with dashboards that include your Microsoft Dynamics CRM or data.


Quota Management

  Make data-driven decisions about the future based on past and present information.

  Gain insight into sales progress against forecasts.

  Easily analyze the performance of specific geographies or individual account owners.


  Keep your team informed by quickly sharing interactive visuals with others.

  Track sales trends to optimize strategies and inform long-term business plans.

  Share insights with sales teams.

  Dynamically adjust your tactics and update in real-time across all devices.

Sales Performance

  Get a single, holistic view of your sales performance across segments.

  Leverage live data and real-time dashboards to review current sales performance.

  Easily identify underperforming areas of your business.

  Determine the variance between actual revenue and sales targets by segment.

Pipeline Reports

  Make more informed decisions by quickly accessing detailed sales data.

  Track your sales pipeline in real-time.

  Accurately inform sales forecasts and plans.

  Easily connect and manipulate data in one location for more comprehensive analysis.

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If you're interested in learning more about BI and Data Intelligence - please contact us now!


BI and Data Intelligence for Human Resources


Turn your data into new opportunities

Need to stay up-to-date on the progress of your initiatives? Power BI has tools to easily collect and monitor all of your important data. Better protect your colleagues and your organization with insightful dashboards to track compliance, headcount, and more.


Compliance Training

  Make informed decisions with interactive dashboards that make detailed data accessible.

  Monitor the progress and growth of individuals against goals and role-based metrics.

  Investigate in real-time by clicking down into underlying data.

  Ask questions in natural language using Power BI’s intuitive Q&A format.

Headcount Summary

  Plan more effectively by viewing current and forecasted needs in one place.

  Gain insight into the latest trends in employee retention and turnover.

  Stay current by scheduling automatic data refresh.

  Enable mobile alerts to inform you of changes to your recruiting pipeline.

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If you're interested in learning more about BI and Data Intelligence - please contact us now!


The Microsoft Cloud

Empower Your Business with the Microsoft Cloud

Technology is transforming our personal lives with apps and services that are simple and intuitive, and deliver helpful assistance to improve our lives.

In contrast the apps and services we use to drive business process are often difficult to use, try and deploy. Some even make you pay extra for capabilities like visualization, workflow automation and predictive insights.

We imagine a better world for business users everywhere. One where there is no artificial divide between CRM, ERP, BI, or Quality – where you have integrated solutions so you can track leads, automate field service, drive sales and improve operations using modern, mobile, enterprise-ready intelligent business apps from the cloud that are as easy to use as the consumer apps that help us all get rides, book rooms, listen to music and take actions to improve our health.

Your Digital Transformation Starts with Merit Solutions

Azure / Cloud

Azure can run all of your business applications while providing global scale, consistency, and seamless integration with third party tools.

BI and Data Intelligence

Collect data from every source, external and on-premises, and use drag-and-drop visualization tools to quickly analyze and explore your insights.

Microsoft Dynamics 365

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business – and delight your customers.


Provide employees, customers, and partners the ability to pick up any device and have instant access to all of the data, tools, interfaces, and controls they want.


Pre-configured, best practices approach to Microsoft Dynamics 365 projects that dramatically speeds deployments, reduces costs, and has a faster time-to-value.


Better manage quality and compliance requirements in Microsoft Dynamics 365 when operating in heavily regulated industries like biotech, pharma, and med device.

Free White Papers

Microsoft Dynamics 365

Microsoft Dynamics 365

Microsoft Dynamics AX vs SAP

Microsoft Dynamics AX vs SAP

Enterprise Transformation Best Practices

Enterprise Transformation
Best Practices

Using Enterprise Mobility to Bring Value to Your Business

Using Enterprise Mobility to Bring
Value to Your Business

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Whether you are evaluating new ERP systems, considering embracing mobile and cloud technology, or trying to get more value from your current investments - a discussion with one or more of Merit Solutions' experts can help.


Three Approaches to Business Intelligence Tools

When defining its Business Intelligence (BI) strategy, an organization can take three different approaches, depending on which fits its needs. First, an organization can simply use the out-of-the-box (OOTB) tools that come “for free” with their ERP system. Other businesses may find that they need a third-party BI solution to get the results they are looking for from their BI initiative. Finally, organizations needing a more robust BI system can build their own custom solution.

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Making BI a Natural Part of Doing Business

No doubt about it, Business Intelligence (BI) is powerful. The marketplace is full of tools that can process and analyze data like never before. However, to maximize ROI of its BI initiative, an organization must make BI a natural part of doing business.

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