23
Apr

Microsoft Dynamics 365: The CRM Advantage

A business has so many moving parts – wouldn’t it be great if you could access all of those parts in one place? Microsoft Dynamics 365 combines an ERP system with a CRM system, bringing all of the functionality that you need into one place.

Dynamics 365 allows you to improve the collaboration between sales, marketing, and operations all the time so you can expand your business.

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4
Apr

Is Microsoft Dynamics 365 a Cost Center or a Business Enabler?

The time has come for a new ERP system. You want to make the business case for Microsoft Dynamics 365. However, you know that the powers-that-be will be hard to convince. They see new technology as a cost center rather than a business enabler.

Microsoft Dynamics 365 doesn’t fall into that category. It’s feature-rich and offers a wide variety of benefits – read on to learn what you need to know to build a compelling, convincing business case for this solution.

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15
Nov

Microsoft Dynamics 365: Hype vs. Fact

No matter how much a software vendor hypes up a product or solution, nothing the company releases will be absolutely perfect. There will always be limitations, drawbacks, disadvantages, and implementation challenges.

Microsoft recently released Dynamics 365, a cloud-based bundle including its CRM and ERP solutions. The software giant has been releasing information about Dynamics 365 for several months prior to its release. By and large, the news has been positive. However, there are some critiques about Microsoft’s latest product.

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2
Nov

Microsoft Dynamics 365: What You Need to Know

In July 2016, Microsoft announced it would be combining its CRM and ERP solutions into a single cloud-based bundle called Microsoft Dynamics 365. The announcement raised many questions among users about whether it will replace current Microsoft products and how users can implement these solutions.

One thing is clear, though – Dynamics 365 enables employees to work from anywhere at any time through their mobile devices, and Microsoft believes this will be a game changer for its customers. Read on to learn more about Dynamics 365 and mobility.

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10
Mar

How Mobility Can Transform Customer Engagement

In March 2006, the Advertising Research Foundation released its first definition of the term customer engagement. The ARF defined the phrase as turning on a prospect to a brand idea enhanced by the surrounding context. Since March 2006, the definition of customer engagement has undergone further refinement. What has also become clear in the past several years is that enterprise mobility plays an important role in customer engagement.

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