Henry Mintzberg, a Canadian academic specializing in business management, once said, “Strategy is a pattern in a stream of decisions.” When it comes to making business decisions, having a strategy ensures that you’re not taking random actions – you’ve got a goal in mind and a plan will bring you closer to it.
Even the most sophisticated ERP system that automates much of the supply chain requires employee interaction with the software. Forgetting this fact can cost a company. What is designed as a streamlined workstream can bog down when a user is uncomfortable or inefficient at using the software. It is imperative that the process of implementing a new ERP system include end user training. Employees are naturally resistant to change, and awkwardness with new software tools can increase that resistance. Fortunately, end user training can alleviate these problems. There are three options for addressing this need for training: in-house training, outsourcing, and a hybrid of the two.
When selecting a partner to help with your enterprise resource planning solution there are certain traits you tend to look for. A proven track record of success with clients in your industry is usually at the top of the list. Others may include costs, the services provided or even the amount of attention they give you prior to signing a contract. There are, of course, other characteristics that you will look for in a potential partner however, there are some that are often forgotten about. These are the ones that can help you choose between an average partner and a great one.
Your ERP is a powerful tool. You need to keep it sharp or the performance will drop away and if it really gets bad, you will have to replace the tool.
Here are some tips to keep your tool sharp. I will write these as annual events, but your maintenance might be more or less frequent.
When you start planning an enterprise transformation, its critical that you add change management to your project plan. In this post, we will discuss some best practices for change management when implementing new information flows and workstreams.
Change management is an important part of any project, but it is crucial when going through an enterprise transformation. Implementing new systems and workstreams involve documenting and improving activities within the organization, and employees need to be properly trained to handle the changes to their roles, responsibilities, and tasks.